FAQ

Do you have screen setup charges?

No. Your price quote is all inclusive. We do not have any hidden charges. We make it easy. A $5 shirt is $5. The only additional charge is actual sales tax where applicable.

Do you have a minimum order number?

We have a minimum order of 24 pieces for screen printing.  There is no minimum for embroidered goods.  Promotional products have various minimums dependent on each particular product.

What is your standard turnaround time?

Our standard turn around time is 7-10 business days from the placement of your order with approved artwork.  When necessary, quicker production is available at a minimal additional cost.

How long does shipping take and what does it cost?

Ground shipping is generally 1-3 days for most of the US.  Certain west coast locations take 4-5 days.  Shipping costs are based on your location and the weight of the order.  You only pay actual shipping charges – we do not mark up those costs.  We are also happy to use your shipping account for no additional charge.

When is payment due?

We need a 50% deposit on most orders to begin processing it.  The balance is due when we deliver your order to you.

Can I mix shirt colors in my order?

Absolutely.  As long as the print graphic is the same, the price is the same no matter how many shirt colors you choose for the order.  You can also change the ink color for a small charge of $10 per color per location.

Can you help me with design?

Yes.  If you already have an idea or design, our graphic artists can assist you in making your design print ready.  Need ideas?  Let us know your direction and we can help develop the perfect look.  You will receive an electronic artwork approval all orders before production.